Paul Pruitt’s father, John, founded Automated Business Concepts about 30 years ago. Terry McNaight joined the company 11 years ago and he and Paul are now partners in the business. Since then, they have grown to 30 dedicated employees and have the area’s most service technicians of any of their competitors. By offering the top two brands in office equipment, Ricoh and Canon, ABC provides its customers with not only great service, but superior technology and dependability.

The industry is all about connectivity, scanning, retrieve and managing documents from one device. With the newest technology, FMR which can be installed on all client networks, they now have the ability to be automatically notified when your machine is in need of service or repair. A technician can be in route before you even realize there is a problem, such as the toner waste is full or a jam isn’t able to be fixed. It also offers digital recognition and has the ability to search through PDF’s on the machine to find the document in which you are searching. This hands free feature also communicates your meter readings and tracks your documents for you. With features available like this, it’s no wonder 2014 was their best year yet.

ABC also handles maintenance contracts and often buys machines back when contracts are up. These deals are often passed on to many CEO members. Terry and Paul understand it all comes down to price and they have very competitive offerings to fit any budget and gladly analyze current contract to see if they are able to save you any money, often getting you out of your contract! This has often saved clients $1,000/month! Regardless of your situation, they recommend always getting several bids and making sure you read the fine print.

They are also an HP repair center and sell a lot of HP supplies. ABC carries a wide variety of printer ink and averages about $20,000/mo in cartridge sales. Color copies average about .08/page but with their contract, you only pay for the color when you actually use it.

Recently, they purchased a Wide Format Printer which enables them to print and scan large size documents such as engineering documents. This equipment hasn’t been so easily accessible before now.

AUTOMATED BUSINESS CONCEPTS
COPY | PRINT | SCAN | FAX
318-868-0012